How can we help you?

What are the cut-off times for same-day shipping?

Orders placed by 4:00 PM ET will be shipped the same day. Dropship orders need to be placed by 2:00 PM ET for same-day shipment.

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Is there a minimum order requirement?

No. DDP fully recognizes the value of excess inventory sitting on your shelf. Please purchase what you need when you need it.

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Does DDP offer free shipping?

Yes, DDP does offer volume-based free shipping.

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I can’t find a product I’m looking for. What should I do?

Please look for the desired product with the ‘Search’ bar and, if you are not able to locate it, call a Sales Representative to assist you in your search.

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Who are your primary carriers?

We fully utilize the United States Postal Service, UPS and FedEx services.

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What are your hours of operation?

Our Customer Service Team and Sales Representatives are available 8:30 AM - 5:30 PM ET Monday through Friday.

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What billing systems do you work with if I want to utilize your fulfillment services?

We work with NobleHouse, BrightTree and many others.

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